Director of Quality Assurance & Experience

Location: National (Home based with regular travel)

Salary: £90,000 - £100,000

Closing date: 16th October 2023

Walsingham Support is a national charity supporting individuals with learning disabilities, autism and complex needs across locations in England and Wales. We pride ourselves on putting people at the heart of what we do, enabling us to deliver truly person-centered support solutions that provide increased independence and improved quality of life.

We are looking for an experienced Director of Quality who actively pursues excellence in quality outcomes, taking the lead in what those should be from the voices of the people supported and working with our Operations & Engagement teams to deliver these. We want to put the individuals we support firmly in the centre of what we do, so that while regulatory compliance is a given, we see impact, quality of life and continuous improvement in the lived experience as the quality goals for which we strive.

You will lead the development of a visionary strategy to transform the approach to quality within Walsingham Support, mapping out the steps that will take us from an over- focus on compliance to creating a culture of continuous improvement and learning to help create great life experience for our service users as well as flexible working hours.

If you would like to learn more about this opportunity or would like to apply now, please follow the link to the Job Pack above.